MECOMS™ R4 is the new release of Ferranti’s Customer Care & Billing software for energy and utility companies.
For this release, Ferranti has partnered up with several new technology partners to bring their customers an even more complete solution, straight out of the box.
The new MECOMS™ R4 takes customer experience management to the next level in the digital era with four major innovations:
- A new Online Self-Service Portal. Designed and created in a partnership with November Five, the portal provides a top-notch user ...