NEWS & EVENTS

Ferranti Computer Systems launches MECOMS™ R4.

7 Jul 2016 - 15:00

MECOMS™ R4 is the new release of Ferranti’s Customer Care & Billing software for energy and utility companies.

For this release, Ferranti has partnered up with several new technology partners to bring their customers an even more complete solution, straight out of the box.

The new MECOMS™ R4 takes customer experience management to the next level in the digital era with four major innovations:

  • A new Online Self-Service Portal. Designed and created in a partnership with November Five, the portal provides a top-notch user
  • ...

WEBINAR 28 JULY: Offer a self-service portal to lower cost AND improve customers’ satisfaction

4 Jul 2016 - 16:15

Customer self service portals, present a great opportunity of cost savings for the utilities because of their lower transaction rates. However; this is critically influenced by adoption rates of such portals and appropriately so, utilities are investing in ensuring an enhanced customer experience and increased adoption rate of their customer serving sites.

Introducing MECOMS™ Online, a unique portal created by Ferranti Computer System experts to help suppliers offer more flexibility in self service while lowering their cost to serve.

In this webinar you will discover the...

New trainings available

4 Jul 2016 - 13:45

MECOMS™ University… A perfect start to guide you in the right direction.

After a few months of review and verification, two new trainings are added to the MECOMS™ University catalogue.

In an informal and interactive session with hands-on exercises, intensive group instruction, one-to-one instruction attention, independent study, followed by a certification exam, the trainee gains more insight in MECOMS™. 

MECOMS™ Technical Overview:

Emphasis in this 3 days course are the Standard MECOMS™ Frameworks:...

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